Shipping

I am committed to providing excellent customer service. Orders are processed and shipped within 3-5 business days, and you will receive an email notification once your order has shipped.

During high-volume periods, such as sales, fulfillment times may extend to 5-8 business days. If you need your order urgently, please contact me at creative@fabricstash.ca, and I’ll do our best to accommodate your request.

Shipping within Canada
All Canadian orders are shipped via Canada Post. Estimated delivery time is 2-7 business days, though remote locations may experience longer transit times.

• Orders over $150 CAD (after discounts and before taxes) ship for free!

• Orders under $150 CAD (after discounts and before taxes) have a flat rate shipping fee of $10.95.

All parcels include $100 insurance coverage and tracking. If you would like to purchase additional insurance, please contact us before placing your order.

Shipping to the United States of America
All orders shipping to an American address will be shipped expedited parcel via Canada Post, we do not offer economy (untracked/uninsured) parcels. We cannot estimate your delivery time as it depends on your location, but you will receive a tracking number with your shipping notification. We are not responsible for charges/tariffs levied by customs or duty.

All packages are shipped based on calculated shipping and include $100 insurance coverage and tracking. Please contact us if you would like to purchase additional insurance coverage.

We are not responsible for charges/tariffs levied by customs or duty. If you would like faster delivery, please contact us for details and pricing.

We currently do not offer shipping outside of Canada & U.S.A.

LOST PARCELS:
Please note that Fabric Stash does not take any responsibility for lost or stolen parcels. Once Canada Post picks up your package, we do not have any control over what happens to it. All packages are shipped with a tracking number and $100 insurance. You will receive the tracking number upon shipping confirmation. Should your package go missing, we will do our best to help you locate it (based on the tracking information), however, we will not reimburse you for any lost or stolen parcels. If your order is over $100 and you’d like extra insurance, please contact us to add more.

LOCAL PICKUP:
If you live in the Collingwood/Wasaga Beach/Thornbury/Southern Georgian Bay, Ontario area, we do offer in-store pickup. Simply select Pick Up as your delivery method at checkout. You will receive a notice once your order is ready for pickup.